Refund Policy

At Inmarcesible, we are committed to the quality of every piece.

Refunds are issued only for approved returns in accordance with our Shipping & Returns policy.

Refund Eligibility

Refunds may be granted if:

• The return request was submitted within 7 days of delivery
• The item is unused and in original condition
• The item is returned with original packaging

Once the returned item is received and inspected, we will notify you of the approval status.

If approved, your refund will be processed to your original payment method. Please allow several business days for processing.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at:

contact.inmarcesibletheshop@gmail.com

Include your order number and clear photos of the issue.

Non-Refundable Items

• Earrings (for hygiene reasons)
• Mystery boxes
• Final sale items

Shipping fees are non-refundable.